Not neccessarely. However, we love it when the client provides data for us. We will still spot check it for quality before agreeing to start, but when a client send us relationships they already have under management the process generally goes smoothly. If you are buying your own cold lists we will vet those first for accuracy before agreeing to start. We do this to save aggravation and costs on both sides. Because, when our B2B appointment setters call into a list that has a lot of bad phone numbers, or wrong contacts etc. they stop being B2B appointment setters and start being Organizational Researchers which lowers appointment outcomes, and raises cost. The good news is your data gets cleaned–but you would be better off doing that with our targeting service and a lower hourly rate first and then entering into appointment setting.
Our Data Management Sphere will help you to source the best possible starting point for your project, whether that be an internal list from your CRM or a specialty list we need to source for you. Either way, we also spot check any data for accuracy by spending some time calling into it. This enables us to confidently predict data health before committing significant hours.