Smart Systems Technology (SST) started more than 20 years ago in Pittsburgh, Pennsylvania, as a research company helping industrial manufacturers make smarter decisions. Over the years, we evolved into a B2B support services firm—dedicated to helping businesses run better.
A little over a decade ago, our story took a pivotal turn. Michelangelo Celli, CEO of The Cornucopia Group—a consulting firm that helps business owners gain more control of their marketing and sales—began working closely with SST. Eventually, Michelangelo acquired the company and became our new CEO. That move set us on an entirely new path.
Smart Systems has always been a small team with a big mission: to bring people and systems into harmony. Under Michelangelo’s leadership, we stepped into uncharted territory and began building something extraordinary.
We’ve brought together a team of talented, caring, and committed humans from all walks of life who believe in creating a return on dreams—ours and yours.
At SST, we believe human value is not determined by a résumé or a degree—it’s measured by heart, effort, and growth. That philosophy guides how we hire, train, and support our people.
Remote-First Team
Our team works across the country in different cities and time zones.Open Hiring Model
Inspired by Bernie Glassman, we hire based on willingness to work—first come, first serve. No resumes, no interviews. Just opportunity.Opportunities for All
From single parents and disabled workers to high school grads and individuals without formal education, we welcome anyone ready to learn and grow.
We operate like a virtual factory—with digital workstations staffed by Specialists trained inside our system. Thanks to our Reflection Data Architecture, we can mirror any CRM, BPM, or data platform, so our team never has to learn your software. They just get the job done—accurately and efficiently—while keeping your systems in sync, in real time.
We don’t work with everyone—and that’s intentional.
We partner with companies that care about their people and want to make their teams’ professional and personal lives better. If your business values its humans, we’re ready to help you work smarter.
Over the past two decades, we’ve worked with hundreds of manufacturers and expanded our reach into industries such as:
Manufacturing
Healthcare
Legal & Criminal Defense
Finance
Technology
Government & Public Sector
We don’t just offer services—we empower human work through smart systems.
Our focus areas include:
- Data Automations
Make your tools smarter and your workflows more efficient by automating repetitive, manual data tasks. - Data Synchronization
Ensure clean, consistent data across your systems with our patented Reflection Data Architecture. - Workflow Automations
Streamline how work flows between people, platforms, and departments—so nothing falls through the cracks. - App Integrations
From CRMs to ERPs to industry-specific platforms, we make your tech stack talk to each other. - Human Automations
Combine human judgment with system speed. Our Specialists work inside our system with built-in branching logic that knows when to involve a person and when to let automation take over.
We believe the best systems don’t replace people—they support them.
That’s why we’ve built technology that honors the human behind every process. Technology that reflects your business, your customers, and your team.
At Smart Systems Technology, we’re not just in the business of automation.
We’re in the business of amplifying human potential.
Next Steps
Get a Custom Quote – Need a personalized solution? Reach out for a custom quote.
Request Pricing Details – Want more info? Contact us for full details.
Start with a Free Consultation – Schedule a 30-minute consultation to map your needs.
