for B2B businesses virtualizing complex sales processes
Salesforce won't start working for you until you have a smart plan
Find out how Smart Systems Technology can fill a needed role as an outsourced provider. Our specialized Salesforce support services have helped law firms, manufacturers, consulting companies and service platform businesses transform Salesforce from a liability into an asset.
Sometimes small businesses need outside help, especially when it comes to technology like Salesforce. Maybe you don’t need a lot of support, and maybe not even most of the time, but when you need help, you tend to need it now. Imagine the next time you have:
Wouldn’t it be great to know that you’ve got a partner a call or email away with time reserved to help you? You spend a lot of money on Salesforce licenses and we understand the cost and frustration when you can’t use them to their full potential.
Time Blocks are prepaid service contracts. You commit to a set amount of time to be used at your team’s discretion. Time Blocks don’t expire. As you use time your balance is debited until it’s time to renew. Unlike hourly consultants with unpredictable availability, Time Blocks are like a golden ticket that put you in front of the support line. We reserve time in our consultant’s schedule in anticipation of your call.
Without Time Blocks, you’ll be at the mercy of an hourly consultant’s schedule. Skilled Salesforce consultants book out for weeks in advance. So you’ll either get expert help but have to wait for it or you’ll go to a less-skilled resource that delivers an unsatisfactory result.
If Time Blocks sound like the right option for you, simply schedule a Salesforce Discussion. We can advise on the best option for you.
When budget and timelines are tight, a more traditional form of outside support may be the best fit. With a fixed price contract, you get the outcome you expect without any surprises.
Going the fixed price route means extra emphasis must be placed on the upfront planning by both sides. Change does happen when doing Salesforce development, but you want to be reasonably confident going in that both sides can meet their objectives.
Fixed price contracts are avilable on implementations and complex projects. For small or open-ended initiatives we recommend starting with a Time Block instead.
Does fixed price meet your needs? The first step in the process is to schedule an Initial Consultation to discuss your project and determine if we are the right partner to help.
When you work with a Salesforce-certified partner you can expect a standard, proven process will be followed. This process creates a predictable outcome for all parties.
Each admin, consultant and developer at Smart Systems Technology is certified in the implementation methods recommended by Salesforce.
You have Salesforce and feel that you could get more from it if you could devote more time or resources, but you can’t justify the expense of a certified Salesforce consultant, developer or administrator. There is regular upkeep, but it’s not a full-time job. There just isn’t enough to do. Your options are to:
Salesforce Shares is an innovative new service designed for business that take Salesforce advancement seriously yet can’t justify the resources necessary to hire the best team. Imagine that instead of paying a certified expert $100k in salary (plus taxes and misc. employer costs) for 40 hours a week, you were able to pay the same person a fraction of the amount for a fraction of their time? Want to guarantee 10 hours per week? A 1/4 Salesforce share is for you. In effect, you *share* the cost of a highly-skilled resource with other businesses and still get all the access you need. And this resource is not sitting back and filling orders. They’re creating the orders. Our consultants will drive Salesforce advancement as an outsourced service. They are available at a moment’s notice for any questions and support, but when not serving immediate needs they’ll be planning, coordinating initiatives with partners, researching new ideas…all the things you’d want someone doing inhouse.
Salesforce Shares is a beta service. This model is not offered by any other consulting firms. Find out more about the details of Salesforce Shares by scheduling an Initial Consultation.